Information we collect
- Contact and professional information you submit, including your name, work email, company, telephone number, market, project interest, timeline, and message.
- Technical information such as pages viewed, referral information, device category, and interaction events only when you consent to analytics cookies.
- Operational records required to protect the website, prevent abuse, and deliver submitted enquiries.
How we use information
- Respond to enquiries and assess potential projects or product support needs.
- Operate, secure, diagnose, and improve the website and enquiry process.
- Measure aggregate website and referral performance when analytics consent has been granted.
- Meet legal, regulatory, accounting, and security obligations.
Legal basis and consent
We process enquiry information to respond to your request and, where relevant, take steps toward a business relationship. Optional analytics is processed only after consent and can be withdrawn at any time through Cookie settings.
Sharing and international processing
We use service providers only where needed to host, secure, analyse, or operate the website and communications. Information may be processed outside your country subject to appropriate contractual, organisational, and technical safeguards. We do not sell personal information.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, applicable legal duties, and legitimate security records. We apply access controls, encryption where appropriate, monitoring, and data minimisation, but no internet service can guarantee absolute security.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, or information about our handling of your personal data. You may also withdraw analytics consent at any time. Contact info@mechapal.com to make a request.
Contact
MechaPal Inc., 10648-16-302 Saijocho Misonou, Higashihiroshima, Hiroshima 739-0024, Japan. Email: info@mechapal.com. Telephone: +81 50 3185 7775.